Terms and Conditions M8Bets —
Guidelines Platform Users

By accessing, registering, or using any part of the M8Bets platform — whether via the website or mobile app — you automatically agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please stop using our platform immediately.

These terms should be read together with the m8bets Privacy Policy and Responsible Gaming Policy, all of which form a comprehensive agreement between you and our platform. In the event of any conflict between these documents, these Terms and Conditions shall apply unless expressly stated otherwise.

Use of the m8bets platform is subject to the following eligibility requirements, which must be fully met by every user:

• You must be at least 18 years old at the time of registration and throughout the use of the platform.
• You must register using only your own true and valid personal information — registration using another person's identity is strictly prohibited.
• You must not be on an active self-exclusion list or any gambling restriction program mandated by the relevant authorities.
• You are responsible for ensuring that your use of this platform is lawful under the regulations of your jurisdiction.
• Each individual is only permitted to hold one account active account only. Holding multiple accounts is a serious violation of these terms.

When registering an m8bets account, you are required to provide accurate, complete, and up-to-date information. This includes your full name, date of birth, phone number, and the payment method details you intend to use.

Identity verification (KYC) may be required before your first withdrawal or when certain limits are reached. Documents typically required include:

• A copy of a valid identity card (MyKad) or passport.
• Recent proof of address such as a utility bill or bank statement not older than three months.
• Proof of ownership of the payment method used, such as a photo of your bank card or a screenshot of your digital wallet.

M8Bets reserves the right to reject registration applications or close existing accounts if the information provided is found to be false, inaccurate, or inconsistent with our verification records.

M8Bets supports a wide range of deposit and withdrawal methods suited for Malaysian users, including online bank transfers, FPX, and approved digital wallets. All financial transactions are processed using 256-bit encryption to ensure full security.

• Minimum Deposit Limit: RM 30 per transaction (subject to the selected payment method).
• Withdrawal Limit: Daily and weekly limits are displayed in your account settings and may vary depending on your account tier.
• Processing Time: Deposits are processed within 3 minutes. Withdrawals are processed within 1–24 business hours.
• Withdrawal Verification: First-time withdrawals or withdrawals exceeding certain limits require completed KYC verification.

Deposited funds must originate from a legitimate source and be in the name of the registered user. m8bets is not liable for any losses arising from incorrect transfer details provided by the user.

M8Bets offers a variety of bonuses and promotions for new and existing members. Each bonus is subject to specific conditions detailed on the relevant promotions page. The following are general principles that apply to all bonus types on our platform:

• Wagering Requirement (Rollover): All bonuses carry a minimum wagering requirement that must be met before any withdrawal is permitted. Rollover ratios vary by bonus type.
• Time Period: Every bonus has an expiry date. Bonuses not used within the specified period will expire automatically.
• One Bonus at a Time: Only one promotional bonus may be activated at a time unless explicitly stated otherwise.
• Abuse Prohibition: Any attempt to manipulate or abuse the bonus system — including the use of multiple accounts to obtain repeated bonuses — will result in bonus cancellation and account closure.
• Right to Modify: M8Bets reserves the right to modify, suspend, or cancel any promotion at any time with reasonable notice.

All games offered at m8bets — including slots, live casino, sports betting, and fish shooting games — are subject to their own specific rules displayed within the respective game interface.

• All game outcomes are determined by a Random Number Generator (RNG) system verified by an accredited independent body.
• In the event of a technical disruption during a game session, M8Bets reserves the right to void the relevant round or bet and refund the wagered amount to the user's account.
• Any decision made by the m8bets management team regarding game disputes is final.
• The use of automation software, bots, or any tools designed to exploit the gaming system is prohibited and will result in immediate account closure.

Every m8bets user is fully responsible for their own account activity. This includes keeping all account information up to date, maintaining password confidentiality, and using the platform responsibly.

• You are responsible for setting your personal deposit limits in accordance with your financial means.
• It is your responsibility to contact our support team if you suspect any unauthorized activity on your account.
• You agree not to use this platform for money laundering or any other illegal activities.
• Users are prohibited from disrupting, damaging, or attempting to gain unauthorized access to m8bets systems by any means.

M8Bets provides a multi-layered security infrastructure to protect your account. However, you also play a vital role in keeping your own account secure.

• Use a strong password — a combination of uppercase letters, lowercase letters, numbers, and symbols — and change it regularly.
• Enable Two-Factor Authentication (2FA) via your account security settings for an added layer of protection.
• Never share your login credentials with anyone, including family members.
• Log out of your account after using the platform, especially on shared devices.
• M8Bets will never ask for your password via email, live chat, or any external communication channel.

Any unauthorized access resulting from the user's own negligence is not the responsibility of m8bets. Reports of lost access should be made to our support team immediately.

Users may close their m8bets account at any time by contacting our support team. Before closure, ensure all account balances have been withdrawn, as any remaining balance at the time of closure will be processed in accordance with the standard withdrawal policy.

M8Bets reserves the right to suspend or close any user's account without prior notice if:

• The user has violated any provision of these Terms and Conditions.
• There is suspected activity involving fraud, money laundering, or bonus abuse.
• The user failed to complete the KYC verification process within the stipulated timeframe.
• Account found inactive for more than 12 consecutive months with no transactions.

M8Bets provides the platform on an "as-is" basis and does not guarantee that the service will be entirely free from interruptions, errors, or defects at all times. However, we are committed to minimising disruptions and consistently maintaining uptime above 99.9%.

M8Bets shall not be liable for any indirect, incidental, or consequential losses arising from the use of our platform, including but not limited to betting fund losses resulting from technical disruptions beyond our control.

M8Bets' maximum liability to any user under any circumstances is limited to the total amount deposited by that user within the 30 days preceding the claim.

M8Bets reserves the right to amend, modify, or update these Terms and Conditions at any time. Amendments take effect immediately upon publication on this website, unless a specific updated date is stated.

We will endeavour to notify registered users of significant changes via in-platform notifications or their registered email. However, it is your responsibility to review this page periodically to ensure you are always aware of the latest terms.

Continued use of the m8bets platform after any amendments are published constitutes your acceptance of and agreement to the updated terms.

If you have any questions, concerns, or complaints regarding these Terms and Conditions, the m8bets team is ready to assist you through the following channels:

For complaints related to responsible gaming or self-exclusion requests, please refer to the Responsible Gaming for dedicated guidance and support.